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Okello Cynthia

Okello Cynthia

Remote Customer Support Representative - Online Betting

KENYA flag
Nairobi, Kenya
Entry Level

Key Skills

Software

No software listed

Top Subject Matter

No subject matter listed

Top Data Types

No data types listed

Top Label Types

No label types listed

Freelancer Overview

I have over five years of remote customer support experience, where I have developed a keen eye for detail, accuracy, and efficiency—skills that are directly transferable to data labeling and AI training data roles. My background includes handling high volumes of customer inquiries, processing data with 99% accuracy, and ensuring compliance with strict company and regulatory standards. I am proficient in using various digital platforms, ticketing systems, and remote collaboration tools, which has helped me excel in fast-paced, data-driven environments. My ability to analyze feedback, resolve complex issues, and maintain meticulous records positions me well for tasks such as data annotation, quality assurance, and contributing to the development of high-quality AI datasets. I am eager to leverage my technical support and data management skills to help enhance AI systems through precise and reliable data labeling.

Entry Level

Labeling Experience

No Data Labeling experience added

Okello C. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

N

N/A

Diploma in Business Management, Business Management

Diploma in Business Management
2014 - 2014

Work History

B

BetAfric

Customer Support Representative

Nairobi
2023 - Present