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O

Olalekan Taoheed

Customer Support Representative – Data Annotation and Categorization

Nigeria flagN/A, Nigeria
$15.00/hrIntermediate

Key Skills

Software

No software listed

Top Subject Matter

Customer Support/Content Moderation
AI Model Training- General Data Labelling
E- commerce - Product Categorization

Top Data Types

TextText
ImageImage
AudioAudio

Top Task Types

ClassificationClassification

Freelancer Overview

Customer Support Representative – Data Annotation and Categorization. Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and N. Education includes Bachelor of Arts, Osun State University (2020). AI-training focus includes data types such as Text and labeling workflows including Classification.

IntermediateEnglish

Labeling Experience

Independent AI Data Annotation Project

TextClassification
I independently annotated and categorized textual data for an AI data annotation project using established guidelines. I synthesized large volumes of unstructured information into clear, structured formats while maintaining high accuracy. I reviewed and improved dataset quality to support AI model training through careful, precise labeling. • Labeled and classified unstructured text data for AI applications • Ensured consistent application of data taxonomies and rubrics • Identified and corrected data ambiguities and errors • Delivered structured outputs to enhance AI training data quality.

I independently annotated and categorized textual data for an AI data annotation project using established guidelines. I synthesized large volumes of unstructured information into clear, structured formats while maintaining high accuracy. I reviewed and improved dataset quality to support AI model training through careful, precise labeling. • Labeled and classified unstructured text data for AI applications • Ensured consistent application of data taxonomies and rubrics • Identified and corrected data ambiguities and errors • Delivered structured outputs to enhance AI training data quality.

2026 - 2026

Customer Support Representative – Data Annotation and Categorization

TextClassification
In this role, I annotated and categorized large volumes of customer interaction text data according to company guidelines. I followed strict rubrics and taxonomies to ensure labeling accuracy and data quality for internal process improvement. I regularly reviewed customer datasets to identify trends and inconsistencies, flagging ambiguous entries for further investigation. • Annotated and categorized text data from customer interactions • Applied specific guidelines for consistent classification • Contributed to automation and workflow optimization through high-quality labeling • Maintained structured, accurate records supporting data-driven decisions.

In this role, I annotated and categorized large volumes of customer interaction text data according to company guidelines. I followed strict rubrics and taxonomies to ensure labeling accuracy and data quality for internal process improvement. I regularly reviewed customer datasets to identify trends and inconsistencies, flagging ambiguous entries for further investigation. • Annotated and categorized text data from customer interactions • Applied specific guidelines for consistent classification • Contributed to automation and workflow optimization through high-quality labeling • Maintained structured, accurate records supporting data-driven decisions.

2025 - 2026

Education

O

Osun State University

Bachelor of Arts, History and International Relations

Bachelor of Arts
2016 - 2020

Work History

I

ipNX

Customer Support Representative

N/A
2025 - 2026