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Olubunmi Adenaiye

Olubunmi Adenaiye

Customer Service Specialist - Financial Services

NIGERIA flag
Lagos, Nigeria
$30.00/hrExpertAppen

Key Skills

Software

AppenAppen

Top Subject Matter

No subject matter listed

Top Data Types

ImageImage

Top Label Types

Classification

Freelancer Overview

I have a strong background in handling and organizing large volumes of data through my roles in customer service and administrative support. My experience includes accurate data entry, maintaining detailed records, and utilizing various digital tools such as Microsoft Office Suite, G-Suite, Dropbox, and CRM systems to ensure data integrity and efficient workflow. I am skilled at processing customer information, resolving discrepancies, and following strict protocols for data accuracy and compliance. With a keen eye for detail and proven ability to manage sensitive information, I am confident in my ability to contribute effectively to data labeling and AI training data projects, especially those involving customer interactions, transaction processing, and feedback analysis. My adaptability and commitment to quality make me well-suited for projects in domains such as e-commerce, customer support, and business process optimization.

ExpertEnglish

Labeling Experience

Appen

Image and data labelling

AppenImageClassification
Classification and validation of social media posts in forms of texts, images and videos

Classification and validation of social media posts in forms of texts, images and videos

2025 - 2025

Education

F

Federal University of Technology

Bachelor of Science, Food Science and Nutrition

Bachelor of Science
2011 - 2016

Work History

U

Upwork

Customer Service Representative/Virtual Assistant

Lekki, Lagos
2023 - Present
W

Wema Bank

Customer Service Officer

Lagos
2021 - 2023