Admin / Project Coordinator
As an Admin / Project Coordinator, I managed staff schedules, facilitated operational efficiency, and maintained company records. I acted as a liaison between staff and management, ensuring compliance and prompt issue resolution. This role required effective communication, organization, and problem-solving skills in a dynamic environment. • Managed staff rotas for over 20 employees, reducing conflicts by approximately 25%. • Maintained accurate employee records using BrightHR and ensured compliance with company policies. • Coordinated over 10 last-minute shift changes monthly, achieving uninterrupted service delivery. • Provided on-site care support, increasing understanding of service operations and client needs.