For employers

Hire this AI Trainer

Sign in or create an account to invite AI Trainers to your job.

Invite to Job
O
Oluwafemi Akinuli

Oluwafemi Akinuli

Customer Service

Nigeria flagAbuja, Nigeria
Intermediate

Key Skills

Software

No software listed

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

DocumentDocument
TextText

Top Task Types

Entity (NER) ClassificationEntity (NER) Classification

Freelancer Overview

Customer Service. Brings 15+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Education includes Master of Science, University of East London (2015) and Bachelor of Science, University of Ilorin (2012). AI-training focus includes data types such as Document and labeling workflows including Named Entity Recognition.

Intermediate

Labeling Experience

Customer Service

DocumentEntity Ner Classification
Provided excellent customer service and technical support for a security services company in the UK. Greeted and assisted clients, addressed concerns, and ensured high standards of professionalism. Supported both staff and clients with troubleshooting as well as monitoring of security systems for asset protection. • Delivered prompt and courteous customer service to all visitors. • Resolved queries and complaints, maintaining positive client relations. • Supported network and internet connectivity troubleshooting. • Monitored security systems to ensure safety and loss prevention.

Provided excellent customer service and technical support for a security services company in the UK. Greeted and assisted clients, addressed concerns, and ensured high standards of professionalism. Supported both staff and clients with troubleshooting as well as monitoring of security systems for asset protection. • Delivered prompt and courteous customer service to all visitors. • Resolved queries and complaints, maintaining positive client relations. • Supported network and internet connectivity troubleshooting. • Monitored security systems to ensure safety and loss prevention.

2014 - 2015

Education

U

University of East London

Master of Science, Information Security and Computer Forensics

Master of Science
2014 - 2015
U

University of Ilorin

Bachelor of Science, Computer Science

Bachelor of Science
2008 - 2012

Work History

N

Nigerian Army

Senior IT Leader / Systems Administrator & Digital Forensic Analyst

Abuja
2021 - Present
L

Lorion Ventures

Operation Manager

Lagos
2020 - 2021