IT Support Specialist/Administrator
VideoEntity Ner Classification
As an IT Support Specialist/Administrator, I deliver Tier 1 and Tier 2 technical support for clinical teams within the organization. I maintain endpoint devices, manage scheduling, and oversee system updates to ensure smooth operations. My role also involves resolving IT tickets and supporting EMR systems efficiently. • Delivered prompt and effective technical support for clinical users.
• Managed device maintenance and scheduling for staff.
• Resolved issues with EMR and IT systems to minimize downtime.
• Provided additional administrative support as needed.
As an IT Support Specialist/Administrator, I deliver Tier 1 and Tier 2 technical support for clinical teams within the organization. I maintain endpoint devices, manage scheduling, and oversee system updates to ensure smooth operations. My role also involves resolving IT tickets and supporting EMR systems efficiently. • Delivered prompt and effective technical support for clinical users. • Managed device maintenance and scheduling for staff. • Resolved issues with EMR and IT systems to minimize downtime. • Provided additional administrative support as needed.
2025 - Present