Engineering Program Analyst, AI Data Annotation Lead
Owned end-to-end annotation operations for human-in-the-loop financial services and HR digitisation platforms. Developed and maintained golden sets for benchmarking annotator accuracy and conducted regular variance assessments. Coordinated with BPO vendors and led cross-functional annotation and QA teams to deliver high-accuracy datasets on schedule. • Designed Smartsheet dashboards for annotation workflow automation and visibility • Translated ML requirements into executable annotation workflows • Embedded labelling best practices through structured training and guidance • Conducted business reviews to resolve annotation challenges and ensure quality