Owoeye Joseph

Key Skills

Software

Humanatic

Top Subject Matter

Customer Service

Business Process

Legal Services & Contract Review

Top Data Types

Audio

Text

Document

Top Task Types

Classification

Freelancer Overview

Call Reviewer / Data Annotator. Brings 3+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Humanatic. Education includes Bachelor of Science, Ahmadu Bello University (2025). AI-training focus includes data types such as Audio and labeling workflows including Classification.

Labeling Experience

Call Reviewer / Data Annotator

HumanaticAudioClassification

As a Call Reviewer and Data Annotator at Humanatics from 2022 to 2024, I categorized and analyzed customer call recordings for business insight. My tasks included classifying calls by outcomes and maintaining compliance with strict labeling standards. This role required consistent attention to detail and accuracy in handling high call volumes. • Classified and sorted diverse customer call audio files • Identified call intent including bookings, inquiries, and complaints • Maintained labeling quality and adherence to instructions • Supported business outcomes by providing actionable call data insights

As a Call Reviewer and Data Annotator at Humanatics from 2022 to 2024, I categorized and analyzed customer call recordings for business insight. My tasks included classifying calls by outcomes and maintaining compliance with strict labeling standards. This role required consistent attention to detail and accuracy in handling high call volumes. • Classified and sorted diverse customer call audio files • Identified call intent including bookings, inquiries, and complaints • Maintained labeling quality and adherence to instructions • Supported business outcomes by providing actionable call data insights

2022 - 2024

Education

Work History