AI Data Quality Analyst
As an AI Data Quality Analyst at TELUS Digital, I conducted quality reviews of transcription outputs from Dola AI. I ensured high accuracy, consistency, and compliance with project guidelines while driving process improvements. I evaluated annotator work, provided feedback, and maintained rigorous standards for AI training data. • Performed detailed QA on audio transcription outputs • Delivered actionable feedback to annotators • Identified error patterns to improve quality • Ensured adherence to project and accuracy guidelines