Key Skills

Software

No software listed

Top Subject Matter

No subject matter listed

Top Data Types

3D Sensor

Computer Code Programming

Document

Image

Text

Top Label Types

Audio Recording

Bounding Box

Data Collection

Diagnosis

Routing

Freelancer Overview

With over 8 years of experience in IT service management and technical operations, I have developed a strong foundation in data-driven process improvement, automation, and quality assurance—skills directly applicable to data labeling and AI training data roles. My background includes designing and implementing governance frameworks, managing end-to-end workflows, and leveraging ITSM tools like ServiceNow and JIRA to ensure data accuracy, compliance, and traceability. I am adept at translating complex technical requirements into clear, actionable tasks, collaborating with cross-functional teams, and embedding structured controls to minimize risk and deliver consistent results. My hands-on experience with API integrations, cloud technologies (Azure, AWS), and data-driven continual service improvement has enabled me to support large-scale digital transformations and ensure high data quality for business-critical initiatives. I am passionate about leveraging process automation and structured documentation to enhance the accuracy and efficiency of data annotation and training data pipelines for AI and machine learning projects.

Labeling Experience

Education

Work History