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Philemon Egbeleke

Customer Service Representative

Nigeria flagLagos, Nigeria
$20.00/hrIntermediateAppen

Key Skills

Software

AppenAppen

Top Subject Matter

No subject matter listed

Top Data Types

ImageImage
TextText
AudioAudio

Top Task Types

Classification
Segmentation

Freelancer Overview

Customer Service Representative. Brings 12+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Science, University of Abuja (2019) and West African Senior School Certificate, Okere Senior Grammar School, Saki, Oyo State (2013). AI-training focus includes data types such as Image and labeling workflows including Classification.

IntermediateEnglish

Labeling Experience

Customer Service Representative

ImageClassification
As a Customer Service Representative, I handled customer inquiries and documented all interactions with a focus on structure and accuracy. I ensured the correct classification of customer issues and maintained data integrity in all records. Working in this role strengthened my discipline in following protocols and improved my ability to manage large routine workloads. • Logged and categorized all customer interactions, complaints, and resolutions. • Applied company protocols to problem solving and documentation. • Maintained accuracy in data entry and reporting tasks. • Classified issues by type, urgency, and resolution in company records.

As a Customer Service Representative, I handled customer inquiries and documented all interactions with a focus on structure and accuracy. I ensured the correct classification of customer issues and maintained data integrity in all records. Working in this role strengthened my discipline in following protocols and improved my ability to manage large routine workloads. • Logged and categorized all customer interactions, complaints, and resolutions. • Applied company protocols to problem solving and documentation. • Maintained accuracy in data entry and reporting tasks. • Classified issues by type, urgency, and resolution in company records.

2021 - 2022

Education

U

University of Abuja

Bachelor of Science, Business Administration

Bachelor of Science
2014 - 2019
O

Okere Senior Grammar School, Saki, Oyo State

West African Senior School Certificate, General Studies

West African Senior School Certificate
2010 - 2013

Work History

K

Kuti's Ventures

Sales Associate

Lagos
2023 - 2024
A

Applink Capital Nig. Ltd

Customer Service Representative

Lagos
2021 - 2022