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Phyllis Kok

Phyllis Kok

customer service

Malaysia flagSelangor, Malaysia
$23.00/hrEntry LevelDeep SystemsGoogle Cloud Vertex AILabelbox

Key Skills

Software

Deep SystemsDeep Systems
Google Cloud Vertex AIGoogle Cloud Vertex AI
LabelboxLabelbox

Top Subject Matter

No subject matter listed

Top Data Types

DocumentDocument
ImageImage
TextText

Top Task Types

Audio Recording
Classification
Data Collection

Freelancer Overview

I have few years experience in customer service and communication, where accuracy, empathy, and clarity are key. My experience handling diverse customer interactions has strengthened my ability to understand tone, intent, and context — skills that are valuable in AI data labeling and model training. I have a sharp eye for detail, consistency, and language quality, which helps ensure data accuracy and relevance. I’m experience in complex guidelines, meeting deadlines, and maintaining high-quality standards, making me confident in contributing to AI training and evaluation projects.

Entry LevelMalayEnglishCantoneseChinese Mandarin

Labeling Experience

Labelbox

Native Mandarin Audio Transcriber – Simplified Chinese

LabelboxAudioAudio Recording
Listen to short Mandarin audio clips and transcribe the speech exactly as spoken in Simplified Chinese. Follow a structured style guide for formatting, spelling, numbers, and multi-speaker handling; apply the project’s annotation conventions as required; choose the correct save state with brief reasoning when applicable; capture required speaker metadata; add concise comments when helpful; and submit high-quality work for review.

Listen to short Mandarin audio clips and transcribe the speech exactly as spoken in Simplified Chinese. Follow a structured style guide for formatting, spelling, numbers, and multi-speaker handling; apply the project’s annotation conventions as required; choose the correct save state with brief reasoning when applicable; capture required speaker metadata; add concise comments when helpful; and submit high-quality work for review.

2025 - 2025

Education

N

N/A

Certificate, Investment-Linked Life Insurance

Certificate
2024 - 2024
U

University of Staffordshire

Bachelor of Computing, Internet Technology

Bachelor of Computing
2000 - 2001

Work History

O

OpenTrain

Native Mandarin Audio Transcriber - Simplified Chinese

Selangor
2025 - 2025
H

Homestay Management

Customer Service Support

N/A
2024 - 2025