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Freelancer Overview

I am a UX researcher and product designer with a strong background in qualitative research, data collection, and analysis, particularly in user behavior and usability testing. My experience spans conducting and analyzing interviews, surveys, contextual inquiries, and ethnographic studies, often preparing research materials to minimize bias and ensure data quality. I have worked on projects involving remote and in-person usability testing, leveraging tools like Hotjar for video analysis and heatmaps, and have transcribed and structured findings into actionable insights for stakeholders. My work has included cross-cultural studies and service design in domains such as e-commerce and transportation, where I have identified user requirements and validated concepts through rigorous data-driven methods. I am passionate about ensuring high-quality, accurate data to inform AI and product development, and I am comfortable working in international, interdisciplinary teams.

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