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TextCompleted data labelling job simulation on forage where I worked as data labelling analyst for a hypothetical AI company, reviewing real customer support message. Practiced clarifying messages for Intent, Sentiment and PII using a consistent labelling schema. Evaluated tricky or ambiguous edge cases and wrote short rationales justifying final label decisions. Reviewed labeling work done by others identified inconsistencies and suggested one improvement to the team's labeling guidelines. Strengthened my ability to apply clear definitions, follow ethical privacy practices and maintain consistency across data. Gained hands on experience in human AI collaboration, foundational to roles in AI ops, trust and safety and machine learning support.
reviewing customer support messages using Intent, Sentiment and Personal Identifiable Information. Reviewing work done by others.
certificate of completion, data labelling
National Diploma, Management
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