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Q
Queen Kuje

Queen Kuje

Customer Service Representative

Nigeria flagAbuja, Nigeria
$8.00/hrIntermediateTelusAppen

Key Skills

Software

TelusTelus
AppenAppen

Top Subject Matter

Health care
Tech
E-commerce-Customer support

Top Data Types

ImageImage
VideoVideo
AudioAudio

Top Task Types

Evaluation/RatingEvaluation/Rating
TranscriptionTranscription

Freelancer Overview

Customer Service Representative. Brings 6+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Science, Nasarawa State University (2020).

IntermediateEnglishHausa

Labeling Experience

Digital Annotations

ImageEvaluation Rating
Worked as a Data Labeling and Evaluation Rater on image-based AI training projects within the Telus Digital Community. Responsible for reviewing, analyzing, and rating image data based on predefined guidelines to improve machine learning model accuracy. Tasks included assessing image relevance, quality, and contextual alignment, as well as ensuring consistency in labeling outputs. Handled large volumes of data while maintaining high accuracy and attention to detail. Followed strict quality assurance standards and participated in guideline updates to ensure alignment with evolving project requirements. Contributed to improving AI model performance through precise evaluation and feedback.

Worked as a Data Labeling and Evaluation Rater on image-based AI training projects within the Telus Digital Community. Responsible for reviewing, analyzing, and rating image data based on predefined guidelines to improve machine learning model accuracy. Tasks included assessing image relevance, quality, and contextual alignment, as well as ensuring consistency in labeling outputs. Handled large volumes of data while maintaining high accuracy and attention to detail. Followed strict quality assurance standards and participated in guideline updates to ensure alignment with evolving project requirements. Contributed to improving AI model performance through precise evaluation and feedback.

2024 - Present

Education

D

Digital Witch IT Community

Professional Certificate, CRM and Project Management

Professional Certificate
2025 - 2025
N

Nasarawa State University

Bachelor of Science, Computer Science

Bachelor of Science
2016 - 2020

Work History

T

TODAH Training & Vocational Centre

Customer Service Representative

Abuja
2024 - Present
S

Samdyle's Aerospace & Solutions

Operations Assistant

Abuja
2023 - 2024