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Rachel Ferrolino

Rachel Ferrolino

Chat/Email Support Specialist - Customer Service

PHILIPPINES flag
Dumaguete City, Philippines
$7.00/hrExpertScale AI

Key Skills

Software

Scale AIScale AI

Top Subject Matter

No subject matter listed

Top Data Types

ImageImage
VideoVideo

Top Label Types

Prompt Response Writing SFT

Freelancer Overview

I have extensive experience in multimedia transcription, content writing, and chat/email support, which has given me a strong foundation in data annotation and quality assurance for AI training data. My background includes roles where accuracy, attention to detail, and confidentiality were essential, such as alt text content writing for SPi Global and transcriptionist work for Outlier. I am skilled in English communication, both written and spoken, and thrive in fast-paced environments that require multitasking and minimal supervision. My analytical mindset, combined with my ability to quickly learn new tools and processes, makes me a reliable contributor to projects in natural language processing, multimedia data labeling, and customer service data annotation. I am committed to delivering high-quality, confidential work as part of a collaborative team.

ExpertEnglish

Labeling Experience

No Data Labeling experience added

Rachel F. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

N

Negros Oriental State University

Bachelor of Science, Psychology

Bachelor of Science
2012 - 2016

Work History

O

Outlier

Multimedia Transcriptionist

Dumaguete City
2024 - Present
E

ECE Contact Centers

Chat/Email Support Specialist (Flex Account)

Dumaguete City
2024 - 2024