Audio for commands
Recorded over 150 commands in English for a proprietary device, undergoing testing.
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With a strong background in support account management and technical troubleshooting, I bring extensive experience in data-driven decision-making, process optimization, and quality assurance—skills that are essential for data labeling and AI training data roles. My work has involved analyzing customer data, monitoring system performance, conducting root cause analysis, and ensuring the accuracy and integrity of information used for resolving technical issues. I have collaborated across teams to streamline processes, improve documentation, and maintain high standards in data handling, which translates well to managing and validating large datasets for AI and machine learning projects. I am skilled at identifying patterns, capturing feedback for continuous improvement, and ensuring data quality, all while maintaining strong communication and problem-solving abilities.
Recorded over 150 commands in English for a proprietary device, undergoing testing.
Listening to ATC recordings and transcribing the speech to demarcate between speakers.
Short term project with regard to customer support queries labelling and RCA types.
Multiple projects
Multiple projects pertaining to RLHF, Supervised Fine Tuning and SFT
Bachelor of Engineering, Engineering
Bachelors, Information Science
Platinum Support Account Manager
Senior Product Support Engineer