Social Media Sentiment Labeling and Conversational AI Annotation
This project involved annotating and validating large volumes of text and conversational data to support sentiment analysis and chatbot model training. Tasks included manual and semi-automated labeling of text sentiment (positive, negative, neutral), identifying entities and intents in chat transcripts, and validating AI-generated responses for tone and accuracy. I developed Python automation scripts to cross-check data consistency, preprocess text, and ensure labeling accuracy across datasets. Over 50,000 text entries were annotated and validated, resulting in an improved model accuracy of 82%. Quality assurance was maintained through multiple review cycles and inter-annotator agreement metrics.