Key Skills

Freelancer Overview

I have hands-on experience in managing and improving data quality for CRM and customer operations platforms, where I was responsible for tracking key operational metrics such as data accuracy and SLA adherence using SQL and Power BI. My work involved authoring detailed documentation, performing ticket analysis, and supporting end-to-end system enhancements, which required close attention to data validation, requirement gathering, and user acceptance testing. I am skilled in collaborating across teams to ensure that data is accurately captured, labeled, and reported, and have been recognized for my proactive approach to data accuracy during multiple product rollouts. With a background in computer science and a strong foundation in analytics and reporting, I am eager to contribute my expertise to data annotation and AI training data projects that demand precision and cross-functional collaboration.

Labeling Experience

Education

Work History