Senior Data Annotation Specialist, Samasource (Sama)
Managed an NLP annotation team producing over 500,000 labeled text samples per month for a major AI client. Drove efficiency and accuracy gains by redesigning guidelines and introducing robust QA rubrics. Oversaw delivery of bilingual content annotation for East African market localization.• Maintained 99.1% inter-annotator agreement scores• Implemented random-sample QA audits reducing error escalations by 40%• Resolved labeling edge cases via direct liaison with ML engineers• Used Labelbox, Scale AI, CVAT, and Prodigy for annotation and QA tracking