Freelancer Overview
PROFESSIONAL PROFILE
Business graduate with hands-on experience in business analysis, case evaluation, and AI data annotation.
Skilled in reviewing information for accuracy, clarity, and real-world applicability. Strong understanding of
business processes, professional communication, and quality assurance, with experience working across both
structured office environments and AI-driven projects.
SKILLS
• Business Logic & Process Evaluation
• AI Output Review & Quality Assurance
• Professional Communication & Tone Assessment
• Data Analysis & Problem Solving
• Business Documentation (BRDs, RAID Logs)
• Stakeholder Communication
PROFESSIONAL EXPERIENCE
AI Data Annotator | Outlier AI | March 2026 – Present (Remote)
• Review AI-generated responses for clarity, accuracy, and adherence to project guidelines.
• Identify inconsistencies, errors, and areas for improvement in generated content.
• Apply structured evaluation criteria to ensure output quality and reliability.
• Manage task completion independently in a remote, self-paced work environment.
Business Analyst (Project Team) | RKY Digital Solutions | Jan 2025 - Apr 2025 | Remote, UK
• Analysed a digital recruitment platform to evaluate pricing models, feature allocation, and user journeys.
• Reviewed business recommendations for feasibility and alignment with real-world application.
• Produced structured documenta on including business requirements and project logs.
• Identified gaps and inconsistencies in proposed solutions to improve overall outcomes.
• Participated in Agile ceremonies including sprint planning and stand-ups.
Administrative Officer | HM Revenue and Customs | Feb 2025 – Jan 2026 | Preston, UK
• Analysed 20–30 complex cases daily, identifying discrepancies and applying regulatory rules to reach accurate decisions.
• Evaluated data across multiple systems to ensure consistency and correctness.
• Communicated case outcomes clearly to customers in line with HMRC guidelines.
• Collaborated with cross-functional teams to resolve complex issues efficiently.
• Identified recurring issues and contributed to process improvement discussions.
Retail Assistant | Primark | Nov 2022 - Jan 2025 | Preston, UK
• Delivered high-quality customer service in a fast-paced environment, serving 100+ customers daily.
• Recognised as Employee of the Month for professionalism and communication.
• Collaborated with team members to maintain efficient store operations.
• Suggested improvements to checkout processes to enhance customer experience.
EDUCATION
MSc International Business and Management (Upper Second Class Honours)
University of Central Lancashire, Preston | 2022 - 2023
Bachelor of Commerce (First Class Honours)
DIMT, Ludhiana, India | 2018 - 2021
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
Business Analysis and Project Management Bootcamp | CPD Accredited | 2025
Comprehensive training in BA fundamentals, Agile practices, stakeholder management, and technical
documentation
ADDITIONAL INFORMATION
Languages: English (Fluent), Hindi (Native), Punjabi (Native)
Leadership Experience: Team Project Leader during MSc program - Led groups of 4-6 students on semester long
projects, managing task delegation and deadline delivery
