Text Classification & Intent Labeling Project Experience
I performed intent annotation and text classification by categorizing user-generated text into predefined categories such as request, complaint, inquiry, and feedback. I ensured guidelines were consistently applied, reviewed labeled datasets for errors, and standardized naming conventions. Additionally, I contributed to decision documentation for complex or ambiguous cases. • Corrected mislabeled or inconsistent text entries • Supported rule-based categorization and case documentation • Focused on maintaining annotation quality and uniformity • Applied structured decision criteria during classification tasks