Customer Service Representative
As a Customer Service Representative, I provided front-line support to customers and resolved inquiries efficiently. I communicated effectively to address needs, resolve complaints, and enhance customer loyalty. My responsibilities also included assisting with orders and contributing to overall sales growth.
• Delivered prompt and effective customer service, handling inquiries professionally.
• Advised customers on product selection and managed online navigation support.
• Documented interactions to ensure consistent follow-up and resolution.
• Supported the sales team by identifying and recommending suitable products.
As a Customer Service Representative, I provided front-line support to customers and resolved inquiries efficiently. I communicated effectively to address needs, resolve complaints, and enhance customer loyalty. My responsibilities also included assisting with orders and contributing to overall sales growth. • Delivered prompt and effective customer service, handling inquiries professionally. • Advised customers on product selection and managed online navigation support. • Documented interactions to ensure consistent follow-up and resolution. • Supported the sales team by identifying and recommending suitable products.
2017 - 2020