Senior Process Associate (Content Moderation – Adobe)
Reviewed and moderated large volumes of user-generated text content to ensure compliance with community standards and internal policies. Identified and flagged policy non-compliant materials, applying specific guidelines to maintain content integrity. Conducted thorough quality checks and contributed to process improvements in digital moderation workflows. • Applied policy knowledge to evaluate text content for copyright, IP, and general compliance issues. • Maintained accuracy and productivity metrics in reviewing high-volume textual data. • Documented edge cases and escalated complex scenarios for in-depth review. • Utilized proprietary moderation tools throughout the labeling and evaluation process.