Head of User Research – AI Workflow & Data Labeling Initiatives
I introduced AI-assisted workflows into user research operations to streamline study setup and analysis for the team. I led the design and implementation of a custom GPT-based repository offering research and product teams direct access to labeled user knowledge. Responsibilities included setting guidelines for responsible AI use in labeling processes and maintaining scalable insight systems. • Integrated AI tools for automated analysis and knowledge accessibility • Established labeling policies for ethical and accurate user data handling • Designed and maintained an internal, AI-assisted System of Insights • Led workshops enabling researchers to adopt new annotation technology