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Shahida Shaifuddin

Shahida Shaifuddin

AI Quality Control Specialist - Technology & Internet

MALAYSIA flag
Kuala Terengganu, Malaysia
$15.00/hrIntermediateInternal Proprietary Tooling

Key Skills

Software

Internal/Proprietary Tooling

Top Subject Matter

No subject matter listed

Top Data Types

TextText

Top Label Types

Classification

Freelancer Overview

I am an AI Quality and Trust & Safety specialist with hands-on experience in large language model (LLM) evaluation, post-training data quality control, and multilingual annotation. I have worked on SFT and RLHF projects, conducting high-volume audits of text, image, and audio outputs to assess factual accuracy, safety compliance, bias risks, hallucinations, and localisation quality across Malaysian Malay and Singaporean English. My work involves applying detailed policy guidelines, identifying edge cases, and ensuring model responses align with platform standards for reliability and responsible AI behavior. My background in law (LL.B Hons) strengthens my analytical reasoning, risk assessment, and policy interpretation skills, which I apply directly to prompt–response evaluation, content moderation logic, and complex judgment tasks. In addition to LLM evaluation, I have experience in sentiment annotation, user intent classification, and large-scale data labeling (5,000+ data points monthly) to improve AI-driven user experience and fraud detection systems. I bring strong attention to detail, cross-cultural language expertise, and a consistent record of high-quality, guideline-compliant work in remote AI training environments.

IntermediateFrenchEnglishMalay

Labeling Experience

Data Annotator for e-commerce platform

Internal Proprietary ToolingTextClassification
Labeled large volumes of text data by classifying sentiment (positive, negative, neutral), identifying user intent, and categorizing content based on predefined taxonomies. This included reviewing customer reviews, user comments, and platform-generated text to support AI systems in understanding tone, intent, and user behavior patterns.

Labeled large volumes of text data by classifying sentiment (positive, negative, neutral), identifying user intent, and categorizing content based on predefined taxonomies. This included reviewing customer reviews, user comments, and platform-generated text to support AI systems in understanding tone, intent, and user behavior patterns.

2023 - 2023

Education

I

International Islamic University of Malaysia

Bachelor of Laws with Honours, Law

Bachelor of Laws with Honours
2015 - 2019
I

International Islamic University of Malaysia

Foundation in Law, Law

Foundation in Law
2014 - 2015

Work History

T

The Journal Of Medicine, Law, And Public Health

Section Editor

Kuala Lumpur
2024 - Present
F

Freelance

Freelance Virtual Assistant

Kuala Lumpur
2022 - Present