Sales & Customer Service Agent
Entity Ner Classification
As a Sales & Customer Service Agent, I managed inbound and outbound support for web hosting and software products. My responsibilities included resolving technical and billing issues and providing professional customer care. This role demanded expertise in communication, technical troubleshooting, and service excellence.
• Handled both inbound and outbound client communications
• Resolved technical questions and billing concerns efficiently
• Supported the sale and maintenance of web hosting solutions
• Ensured customer satisfaction through clear and prompt service
As a Sales & Customer Service Agent, I managed inbound and outbound support for web hosting and software products. My responsibilities included resolving technical and billing issues and providing professional customer care. This role demanded expertise in communication, technical troubleshooting, and service excellence. • Handled both inbound and outbound client communications • Resolved technical questions and billing concerns efficiently • Supported the sale and maintenance of web hosting solutions • Ensured customer satisfaction through clear and prompt service
2010 - 2017