Search Quality Rater
As a Search Quality Rater at TELUS International, I evaluated search engine results for relevance, usefulness, and user satisfaction. I applied detailed guidelines to assess content quality, page reputation, and match with user intent. My work supported the improvement and training of AI search models for better digital experiences. • Independently rated web pages using E-E-A-T principles. • Identified and documented misleading or harmful content in SERPs. • Maintained consistent productivity and quality scores. • Utilized online research to ensure accuracy and credibility.