Key Skills

Freelancer Overview

SOBAYO OPEYEMI Lagos, Nigeria Phone: 07026813951 Email: sobayoopeyemi0@gmail.com CUSTOMER SUPPORT PROFESSIONAL SUMMARY Customer-focused professional with over 3 years of experience providing high-quality customer support, handling inbound and outbound calls, resolving customer complaints, and maintaining accurate records. Skilled in communication, problem-solving, and customer relationship management, with a strong commitment to customer satisfaction. WORK EXPERIENCE Uni Technology Nigeria Limited Customer Support / Tele Collector (1 Year) - Handled high-volume outbound and inbound customer calls - Resolved customer inquiries related to billing and accounts - Logged customer interactions accurately using computer systems - Maintained professional and empathetic communication at all times Oak Faith Pharmaceutical Company Customer Service / Dispensing Officer (2 Years) - Assisted customers with product inquiries and support needs - Provided clear guidance on medication usage and safety - Managed customer records and inventory systems - Ensured a positive customer experience through attentive service EDUCATION Federal College of Education, Abeokuta NCE in Chemistry / Integrated Science KEY CUSTOMER SUPPORT SKILLS - Customer Support & Call Handling - Complaint Resolution - CRM & Record Keeping - Computer Literacy - Professional Communication - Time Management & Teamwork REFERENCE Available on request

Labeling Experience

Education

Work History