Mrs
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I bring over 13 years of experience in IT service delivery, process optimization, and quality assurance, with a strong focus on data accuracy, compliance, and workflow efficiency. My background includes managing end-to-end operations for HR and IT services, where I streamlined data gathering, reporting, and documentation processes using tools like ServiceNow, JIRA, Trello, and MS Excel. I have hands-on expertise in implementing quality review protocols, conducting root cause analysis, and driving continuous improvement initiatives that ensure high standards of data integrity and consistency—key requirements for data labeling and AI training data roles. My experience collaborating across technical and non-technical teams, coupled with my ability to oversee large-scale data operations and campaign management, positions me to deliver reliable, high-quality annotated datasets for AI and machine learning projects.
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Diploma, Air Ticketing and Travelling Tourism
Bachelor of Commerce, Commerce
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