Prompt Writer and Data Annotator (AI Customer Support Automation)
Developed and evaluated instructional prompts and model responses to support AI workflow automation. Performed data annotation for AI-driven content generation and customer support conversation systems. Assisted in preparing training data for AI agents and automation tools. • Crafted, reviewed, and annotated AI prompts and responses • Labeled conversation data for customer support AI agents • Collaborated in prompt engineering and workflow automation • Strengthened SFT datasets through accurate prompt-response labeling