Key Skills

Software

Remotasks

Top Subject Matter

No subject matter listed

Top Data Types

Text

Top Label Types

Data Collection

Question Answering

Transcription

Freelancer Overview

I am an experienced IT Support Specialist with over four years of hands-on experience in fast-paced environments, where I supported more than 100 users and managed a wide range of technical issues across hardware, software, and networking. My background includes developing and maintaining detailed knowledge bases, optimizing documentation, and driving process improvements—skills that directly translate to high-quality data annotation and labeling work. I am skilled in systems administration (Windows, macOS, Linux), troubleshooting, and using tools such as Jira for ticket and workflow management. My experience leading IT onboarding and training has honed my attention to accuracy, consistency, and clear communication—essential qualities for producing reliable AI training data. I am passionate about leveraging technology and structured processes to enhance data quality and operational efficiency in AI and data-driven projects.

Labeling Experience

Education

Work History