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Susan Muchai

Susan Muchai

Key Skills

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Top Subject Matter

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Top Data Types

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Freelancer Overview

I am a detail-oriented Swahili Language Specialist with over two years of hands-on experience in AI data annotation and labeling, primarily through TELUS International. My background includes annotating and labeling text, audio, and image datasets to train and improve machine learning models, with a strong emphasis on linguistic and cultural accuracy. I am skilled in content evaluation, classification, tagging, sentiment analysis, and content validation, consistently meeting productivity and quality standards while working independently on remote, task-based projects. My expertise spans online annotation platforms, web-based QA tools, and digital case management systems. I am passionate about producing high-quality, inclusive AI training data and am comfortable adapting to new tools and guidelines in fast-paced environments.

Not specified

Labeling Experience

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Susan M. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

Z

Zetech College

Diploma in Customer Service and Air Travel Management, Customer Service and Air Travel Management

Diploma in Customer Service and Air Travel Management
Not specified
M

Moi University

Bachelor of Business, Tourism Management

Bachelor of Business
Not specified

Work History

C

Copia Global

Back Office Associate

Nairobi
2020 - 2023
N

NCBA Bank

Customer Care Agent

Nairobi
2015 - 2019