AI Response Evaluator (as part of Customer Support & Quality Operations – ModSquad, Remote)
Performed detailed evaluation and rating of AI-generated text responses using structured guidelines. Assessed written outputs for logical consistency, factual accuracy, and adherence to rubric-based instructions. Provided systematic feedback to improve documentation accuracy and response quality. • Evaluated 50+ cases weekly using internal quality frameworks. • Identified and reported trends in response patterns and errors. • Liaised with quality and support teams to enhance workflow optimization. • Applied advanced English proficiency for precise content evaluation.