For employers

Hire this AI Trainer

Sign in or create an account to invite AI Trainers to your job.

LoginCreate account
Invite to Job
T
Tarni Dandjoo

Tarni Dandjoo

AI Triage Pipeline Designer and Maintainer

Tanzania flagDar es Salaam, Tanzania
ExpertOther

Key Skills

Software

Other

Top Subject Matter

AI-driven customer support
Automation Domain Expertise
Academic document organization

Top Data Types

TextText
DocumentDocument

Top Task Types

ClassificationClassification

Freelancer Overview

AI Triage Pipeline Designer and Maintainer. Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Bachelor of Science, Kisii University (2019). AI-training focus includes data types such as Text and Document and labeling workflows including Classification.

Expert

Labeling Experience

AI Triage Pipeline Designer and Maintainer

TextClassification
Designed and implemented an AI triage pipeline using the OpenAI API to automate categorization and routing of incoming support tickets. The solution classified and prioritized text-based queries, ensuring faster resolution and improved workflow. Oversaw the AI fine-tuning process for enhanced ticket labeling accuracy. • Built label definitions and mapping for incoming support requests • Managed data curation for training the classification algorithms • Coordinated feedback cycles with support and engineering • Used internal/proprietary tooling integrated with OpenAI API for workflow automation

Designed and implemented an AI triage pipeline using the OpenAI API to automate categorization and routing of incoming support tickets. The solution classified and prioritized text-based queries, ensuring faster resolution and improved workflow. Oversaw the AI fine-tuning process for enhanced ticket labeling accuracy. • Built label definitions and mapping for incoming support requests • Managed data curation for training the classification algorithms • Coordinated feedback cycles with support and engineering • Used internal/proprietary tooling integrated with OpenAI API for workflow automation

2022 - Present

AI-assisted Document Classification (University Project)

OtherDocumentClassification
Developed and trained an AI-assisted document classification model for a university capstone project using Python and scikit-learn. The work involved curating and labeling a dataset of academic documents for machine learning. Focused on improving document organization and information retrieval. • Defined categories and label criteria for document classification • Annotated and validated document sets for model training • Applied iterative model evaluation using labeled data • Utilized Python and scikit-learn as primary tools

Developed and trained an AI-assisted document classification model for a university capstone project using Python and scikit-learn. The work involved curating and labeling a dataset of academic documents for machine learning. Focused on improving document organization and information retrieval. • Defined categories and label criteria for document classification • Annotated and validated document sets for model training • Applied iterative model evaluation using labeled data • Utilized Python and scikit-learn as primary tools

2019 - 2019

Education

K

Kisii University

Bachelor of Science, Computer Science

Bachelor of Science
2015 - 2019

Work History

N

NexaTech Solutions

Senior Backend Engineer

Dar es Salaam
2022 - Present
A

AfriLogix Technologies

Software Developer

Dodoma
2021 - 2022