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T

Taylor Gordon

Full Stack & AI/ML Engineer - Geeks on Site

USA flag
Connecticut, Usa
$60.00/hrExpertAws SagemakerInternal Proprietary ToolingScale AI

Key Skills

Software

AWS SageMakerAWS SageMaker
Internal/Proprietary Tooling
Scale AIScale AI
OpenCV AI Kit (OAK)OpenCV AI Kit (OAK)
LionbridgeLionbridge
Label StudioLabel Studio
LabelImgLabelImg

Top Subject Matter

Business problem solving with machine learning and generative AI (LLMs, RAG)
IT support diagnostics and troubleshooting AI (ticket classification, chatbot training)
Legal Services & Contract Review

Top Data Types

TextText
ImageImage
DocumentDocument

Top Task Types

Fine Tuning
Classification

Freelancer Overview

Full Stack & AI/ML Engineer - Freelance. Brings 13+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Science, Connecticut Community College (2013). AI-training focus includes data types such as Text and labeling workflows including Fine-tuning and Classification.

ExpertEnglish

Labeling Experience

IT Support Technician & AI-Driven IT Support Engineer - Geeks on Site

TextClassification
Developed and deployed AI applications that automate diagnostics by processing and labeling support ticket data for model training. Labeled support queries using NLP techniques to categorize user issues, improve intent recognition, and train predictive models. Collaborated with IT and AI teams to validate labeled ticket data for troubleshooting workflows. • Performed text annotation and categorization of support issue tickets. • Used internal and cloud-based tools for ticket classification. • Utilized label validation steps to ensure accurate system diagnostics. • Supported reinforcement learning efforts for chatbot improvement.

Developed and deployed AI applications that automate diagnostics by processing and labeling support ticket data for model training. Labeled support queries using NLP techniques to categorize user issues, improve intent recognition, and train predictive models. Collaborated with IT and AI teams to validate labeled ticket data for troubleshooting workflows. • Performed text annotation and categorization of support issue tickets. • Used internal and cloud-based tools for ticket classification. • Utilized label validation steps to ensure accurate system diagnostics. • Supported reinforcement learning efforts for chatbot improvement.

2025 - Present

Full Stack & AI/ML Engineer - Freelance

TextFine Tuning
Designed, trained, and deployed machine learning models for client needs, performing dataset curation and preparation for supervised and generative AI tasks. Implemented labeling processes to improve data readiness, including text cleaning, annotation, and synthetic data generation for LLM fine-tuning. Established data pipelines and validation procedures to ensure labeled data quality for production models. • Curated and annotated large text datasets for LLM and generative tasks. • Managed data pipelines for text preprocessing and quality checks. • Performed manual and automated labeling for fine-tuning and training. • Utilized proprietary/cloud tools for dataset preparation and tracking.

Designed, trained, and deployed machine learning models for client needs, performing dataset curation and preparation for supervised and generative AI tasks. Implemented labeling processes to improve data readiness, including text cleaning, annotation, and synthetic data generation for LLM fine-tuning. Established data pipelines and validation procedures to ensure labeled data quality for production models. • Curated and annotated large text datasets for LLM and generative tasks. • Managed data pipelines for text preprocessing and quality checks. • Performed manual and automated labeling for fine-tuning and training. • Utilized proprietary/cloud tools for dataset preparation and tracking.

2021 - Present

Education

C

Connecticut Community College

Bachelor of Science, Computer Science, Computer Information Systems, and Business Administration

Bachelor of Science
2009 - 2013

Work History

G

Geeks on Site

IT Support Technician & AI-Driven IT Support Engineer

Connecticut
2025 - Present
F

Freelance

Full Stack & AI/ML Engineer

Connecticut
2021 - Present