Contributions and Enrolment Officer
As a Contributions and Enrolment Officer, I am responsible for overseeing pension contributions and the reconciliation of remittances. My role requires attention to detail and a strong understanding of financial regulatory processes. I work with employers, clients, and regulators to ensure accurate and prompt handling of all related pension matters. • Processed all remittances transferred to the Contributions Reconciliation Account. • Managed transfer and refund requests from employers, PFAs, and the Commission. • Credited RSAs, ensuring customers received value for their contributions. • Generated and resolved multiple RSA PIN issues, including daily, weekly, and monthly reporting.