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Thays Andrade

Thays Andrade

Customer Service Specialist - Tech & Travel

BRAZIL flag
São Paulo, Brazil
$9.00/hrEntry Level

Key Skills

Software

No software listed

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio
ImageImage
TextText

Top Label Types

Audio Recording
Classification
Evaluation Rating
Translation Localization

Freelancer Overview

I have over five years of experience in quality assurance, data analysis, and process improvement within fast-paced tech and service environments. My background includes monitoring large-scale operational metrics, designing and implementing standardized evaluation criteria, and producing detailed performance reports to drive data-driven decisions. I am skilled at identifying trends, ensuring compliance, and streamlining workflows, which are essential for high-quality data labeling and annotation projects. My collaborative approach, combined with experience in training and developing teams, allows me to uphold accuracy and consistency in data processes. I am fluent in Portuguese and English and have a strong foundation in systems analysis, making me well-equipped to contribute to AI training data initiatives across diverse domains.

Entry LevelEnglishPortugueseFrenchDutch

Labeling Experience

No Data Labeling experience added

Thays A. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

F

Faculdade de Tecnologia Carlos Drummond de Andrade

Bachelor of Science, Analysis and Systems Development

Bachelor of Science
2017 - 2017

Work History

A

Agoda

Learning and Development Specialist

Budapest
2024 - Present
A

Agoda

Customer Service Specialist

Budapest
2022 - Present