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Thomas Kagunda

Thomas Kagunda

AI Content Reviewer

Kenya flagBungoma, Kenya
$30.00/hrExpert

Key Skills

Software

No software listed

Top Subject Matter

AI Model Training
Content Moderation
Conversational AI

Top Data Types

ImageImage
TextText
DocumentDocument

Top Task Types

ClassificationClassification
RLHFRLHF

Freelancer Overview

AI Content Reviewer. Brings 22+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Amazon Mechanical Turk, Internal, and Proprietary Tooling. Education includes Master of Science, Kibabii University (2019) and Bachelor of Arts, Moi University (2014). AI-training focus includes data types such as Image and Text and labeling workflows including Classification, RLHF, and Evaluation.

ExpertEnglishSwahili

Labeling Experience

Service Consultant — AI Process & Training

TextRLHF
As a Service Consultant for AI Process & Training, I designed and documented process workflows directly analogous to annotation guideline development. I created structured communication frameworks and curated edge-case training datasets to support AI training projects. My role involved communicating evolving policies and supporting distributed remote teams through clear instructional documentation. • Developed service manuals and training guides for onboarding and upskilling labelers. • Identified pattern trends in data and mapped them to actionable labeling instructions. • Delivered process updates to annotation teams to ensure consistency and accuracy. • Applied annotation task knowledge to optimize AI model quality and coverage.

As a Service Consultant for AI Process & Training, I designed and documented process workflows directly analogous to annotation guideline development. I created structured communication frameworks and curated edge-case training datasets to support AI training projects. My role involved communicating evolving policies and supporting distributed remote teams through clear instructional documentation. • Developed service manuals and training guides for onboarding and upskilling labelers. • Identified pattern trends in data and mapped them to actionable labeling instructions. • Delivered process updates to annotation teams to ensure consistency and accuracy. • Applied annotation task knowledge to optimize AI model quality and coverage.

2024 - Present

AI Content Reviewer

ImageClassification
As an AI Content Reviewer, I performed multi-modal data labeling and annotation tasks to support computer vision and natural language processing model training. My responsibilities included tagging, classifying, and labeling objects in images, videos, and text, as well as evaluating AI-generated outputs. I contributed to quality assurance by validating, cleaning, and deduplicating data records and by reviewing content for guideline adherence. • Tagged and classified objects in images, videos, and text to train ML models. • Evaluated AI-generated responses for quality, accuracy, and relevance. • Drew bounding boxes, performed entity recognition, and conducted transcription tasks. • Used Amazon Mechanical Turk and remote workflow platforms for annotation processes.

As an AI Content Reviewer, I performed multi-modal data labeling and annotation tasks to support computer vision and natural language processing model training. My responsibilities included tagging, classifying, and labeling objects in images, videos, and text, as well as evaluating AI-generated outputs. I contributed to quality assurance by validating, cleaning, and deduplicating data records and by reviewing content for guideline adherence. • Tagged and classified objects in images, videos, and text to train ML models. • Evaluated AI-generated responses for quality, accuracy, and relevance. • Drew bounding boxes, performed entity recognition, and conducted transcription tasks. • Used Amazon Mechanical Turk and remote workflow platforms for annotation processes.

2024 - Present

Senior Customer Benefit Advisor (VB EL/ML & VB PTS)

Text
As a Senior Customer Benefit Advisor for the VB EL/ML department, I supported processes that mirrored annotation and AI output evaluation. My responsibilities included authoring guidelines, mentoring annotation teams, and identifying trends to enhance data labeling procedures. I facilitated the quality assurance of data used in machine learning and NLP workflows. • Created process manuals and annotation documents for consistent labeling. • Reviewed AI-generated output for quality assurance. • Managed calibration and performance review sessions for labelers. • Led workflow analysis to identify annotation process gaps.

As a Senior Customer Benefit Advisor for the VB EL/ML department, I supported processes that mirrored annotation and AI output evaluation. My responsibilities included authoring guidelines, mentoring annotation teams, and identifying trends to enhance data labeling procedures. I facilitated the quality assurance of data used in machine learning and NLP workflows. • Created process manuals and annotation documents for consistent labeling. • Reviewed AI-generated output for quality assurance. • Managed calibration and performance review sessions for labelers. • Led workflow analysis to identify annotation process gaps.

2021 - 2024

Education

K

Kibabii University

Master of Science, Information Technology

Master of Science
2015 - 2019
M

Moi University

Bachelor of Arts, General Studies

Bachelor of Arts
2010 - 2014

Work History

E

Events by JES

Event Coordinator Assistant

Remote
2015 - Present
U

Unum US

Senior Customer Benefit Advisor

Remote
2021 - 2024