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Tochukwu Nwafor

Tochukwu Nwafor

Customer Support & Operations Specialist | Issue Resolution • Client Communication • Process Improvement

Nigeria flagAwka, Nigeria
$7.00/hrEntry LevelGoogle Cloud Vertex AI

Key Skills

Software

Google Cloud Vertex AIGoogle Cloud Vertex AI

Top Subject Matter

Customer Support / Customer Experience
Administrative Support
CRM & Help Desk Systems

Top Data Types

VideoVideo

Top Task Types

ClassificationClassification

Freelancer Overview

Customer Support & Operations Specialist with 5+ years of experience handling email and chat support, resolving customer issues, and maintaining clear, professional communication. I’m detail-oriented, reliable, and skilled at following structured guidelines; making me well-suited for customer support, data labeling, and AI-related tasks that require accuracy and consistency. Experienced with tools like Slack, Trello, Asana, and Google Workspace, I work efficiently, meet deadlines, and ensure high-quality output in every task.

Entry LevelEnglishIgbo

Labeling Experience

No Data Labeling experience added

Tochukwu N. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

F

Federal Polytechnic, Oko

Higher National Diploma, Estate Management and Valuation

Higher National Diploma
2013 - 2018

Work History

R

Richy-Tee Enterprise

Customer Support Specialist

Awka
2020 - 2025
K

KC Oranekwu & Partners

Administrative Assistant

Awka
2019 - 2019