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Tuan Anh Le

Tuan Anh Le

AI Contributor / Response Quality Evaluator

VIETNAM flag
Hanoi, Vietnam
$10.00/hrIntermediateOtherOneformaTelus

Key Skills

Software

Other
OneFormaOneForma
TelusTelus

Top Subject Matter

Conversational AI
LLM Evaluation
Employee Support Chatbots

Top Data Types

TextText
AudioAudio
ImageImage

Top Task Types

Prompt Response Writing SFT
Classification
Text Generation
Text Summarization

Freelancer Overview

AI Contributor / Response Quality Evaluator. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Bachelor of Science, University of Science and Technology of Hanoi (USTH) (2024). AI-training focus includes data types such as Text and Audio and labeling workflows including Evaluation, Rating, and Data Collection.

IntermediateFrenchEnglishVietnamese

Labeling Experience

AI Contributor / Response Quality Evaluator

Text
As an AI Contributor and Response Quality Evaluator, I evaluated and refined AI-generated text responses across various user intents and dialogue tasks. My focus was on identifying failure modes, improving clarity and tone, and providing human-in-the-loop feedback to enhance conversational models. I iteratively reviewed conversational outputs and suggested actionable improvements to model behavior. • Reviewed AI-generated responses for clarity, tone, and factual accuracy • Evaluated multi-turn conversations and identified model failures • Provided structured feedback to refine AI conversational performance • Adapted labeling based on task objectives and user personas

As an AI Contributor and Response Quality Evaluator, I evaluated and refined AI-generated text responses across various user intents and dialogue tasks. My focus was on identifying failure modes, improving clarity and tone, and providing human-in-the-loop feedback to enhance conversational models. I iteratively reviewed conversational outputs and suggested actionable improvements to model behavior. • Reviewed AI-generated responses for clarity, tone, and factual accuracy • Evaluated multi-turn conversations and identified model failures • Provided structured feedback to refine AI conversational performance • Adapted labeling based on task objectives and user personas

2025 - Present

IT Research Intern (AI in IoT Voice-Controlled Smart Home System)

OtherAudioData Collection
As an IT Research Intern, I contributed to the creation and curation of structured audio datasets for speech recognition model training. My work involved designing intent classification and command parsing workflows, iterative prompt refinement, and evaluating model accuracy. I analyzed edge cases and ensured the reliability and diversity of labeled voice commands. • Built offline speech recognition pipelines using neural networks • Collected and structured voice command datasets for AI training • Evaluated and refined speech recognition model outputs • Documented data collection and labeling processes for research

As an IT Research Intern, I contributed to the creation and curation of structured audio datasets for speech recognition model training. My work involved designing intent classification and command parsing workflows, iterative prompt refinement, and evaluating model accuracy. I analyzed edge cases and ensured the reliability and diversity of labeled voice commands. • Built offline speech recognition pipelines using neural networks • Collected and structured voice command datasets for AI training • Evaluated and refined speech recognition model outputs • Documented data collection and labeling processes for research

2024 - 2024

AI Chatbot Content Contributor (Employee)

Text
As an AI Chatbot Content Contributor, I participated in the ongoing evaluation and refinement of an internal employee-support chatbot. My responsibilities included assessing chatbot responses within specific support use cases, applying human-in-the-loop feedback, and ensuring output clarity and tone. I analyzed conversational flows and adapted content based on user intent and company requirements. • Refined AI chatbot responses for employee support scenarios • Improved conversational quality, clarity, and instructions • Identified and corrected ambiguous or misleading outputs • Applied persona-based dialogue design in chatbot interactions

As an AI Chatbot Content Contributor, I participated in the ongoing evaluation and refinement of an internal employee-support chatbot. My responsibilities included assessing chatbot responses within specific support use cases, applying human-in-the-loop feedback, and ensuring output clarity and tone. I analyzed conversational flows and adapted content based on user intent and company requirements. • Refined AI chatbot responses for employee support scenarios • Improved conversational quality, clarity, and instructions • Identified and corrected ambiguous or misleading outputs • Applied persona-based dialogue design in chatbot interactions

2024 - 2024

Education

U

University of Science and Technology of Hanoi (USTH)

Bachelor of Science, Information and Communication Technology

Bachelor of Science
2020 - 2024

Work History

F

Freelance

Copywriter

Hanoi
2023 - Present
V

Vietnam Academy of Science and Technology

IT Research Intern

Hanoi
2024 - 2024