Software Developer
Designed, labeled, and curated conversational datasets for healthcare and customer support chatbots. Annotated user intents, entities, and dialogue context to train NLU/NLP models. Generated prompts and responses for fine-tuning AI models to handle diverse queries accurately. Reviewed AI predictions and corrected misclassifications to improve model accuracy and user experience. Collaborated with developers and domain experts to ensure data quality and consistency. Assisted in automating dialogue flows, including handling multi-turn conversations and context management.