Quality Analyst – Web & Language Data Reviewer | TELUS International AI Data Solutions
Reviewed and annotated web and language datasets for AI training using structured evaluation criteria for linguistic accuracy and content compliance. Performed Side-by-Side evaluations, multi-turn conversational reviews, and PII labeling in prompts and responses. Ensured quality assurance and continuous improvement within a remote annotation workflow. • Conducted SxS model response rankings and ambiguity detection. • Labeled PII data and moderated chatbot interactions. • Maintained regulatory compliance and productivity standards. • Provided annotation process feedback for optimizing accuracy and output.