Technical Writer—AI-assisted Documentation
Produced a comprehensive staff platform guide to expedite an organisation’s shift from paper-based to fully digital processes using AI-assisted tools. Leveraged AI content generation platforms to create structured, jargon-free documentation for non-technical staff. Provided clear, step-by-step instructions covering critical modules, improving onboarding and adoption. • Utilized AI-driven tools for technical content generation and iterative draft improvements. • Structured and reviewed all documentation for clarity and usability using AI feedback features. • Adapted content drafts to specific user roles and organizational workflows. • Integrated digital workflow insights into audience-ready guides for maximum impact.