Utibe Elijah

Key Skills

Software

Labelbox

Top Subject Matter

No subject matter listed

Top Data Types

Text

Top Label Types

Action Recognition

Emotion Recognition

Text Generation

Text Summarization

Freelancer Overview

I have over two years of experience working in customer support and market research roles where I handled large volumes of data, analyzed customer feedback, and generated actionable insights to improve business outcomes. My background includes using tools like Excel, Google Sheets, Python, and CRM systems (Zendesk, Freshdesk, HubSpot, Salesforce) to collect, organize, and annotate data efficiently. I have automated data collection and reporting processes, reducing manual effort and increasing data accuracy for clients in finance and technology-driven environments. My strong analytical skills, attention to detail, and commitment to data quality have enabled me to deliver high-quality results, making me well-suited for data labeling, annotation, and AI training data roles. I am passionate about leveraging technology and clear communication to support machine learning initiatives and enhance user experience.

Labeling Experience

Customer Support Ticket classification & Sentiment Annotation

LabelboxTextClassificationQuestion Answering

Preprocessed structured CRM export data using Python and spreadsheet tools to standardize fields, remove inconsistencies, and prepare datasets for analysis and automation workflows. Improved reporting efficiency by approximately 30% by ensuring high quality, structured datasets suitable for downstream processing.

Preprocessed structured CRM export data using Python and spreadsheet tools to standardize fields, remove inconsistencies, and prepare datasets for analysis and automation workflows. Improved reporting efficiency by approximately 30% by ensuring high quality, structured datasets suitable for downstream processing.

2022 - 2025

Education

Work History