Online Seller and Account Manager
As an Online Seller, I managed the end-to-end sales process for products on both Amazon and Flipkart platforms. I was responsible for inventory management, seller communications, and resolving listing discrepancies to optimize sales. My work involved frequent collaboration with various departments to enhance the buying experience and meet company standards.
• Researched detail page discrepancies and assisted sellers with display corrections.
• Corresponded with sellers through email to help them manage their inventory.
• Provided prompt and efficient support to Amazon sellers regarding tax matters.
• Maintained key performance metrics including quality, productivity, first contact resolution, and attendance.
As an Online Seller, I managed the end-to-end sales process for products on both Amazon and Flipkart platforms. I was responsible for inventory management, seller communications, and resolving listing discrepancies to optimize sales. My work involved frequent collaboration with various departments to enhance the buying experience and meet company standards. • Researched detail page discrepancies and assisted sellers with display corrections. • Corresponded with sellers through email to help them manage their inventory. • Provided prompt and efficient support to Amazon sellers regarding tax matters. • Maintained key performance metrics including quality, productivity, first contact resolution, and attendance.
2015 - Present