Merchant Success Associate – Data Review & Annotation
As a Merchant Success Associate, I was responsible for monitoring and reviewing merchant transaction data to identify anomalies, resolve discrepancies, and flag compliance risks. I executed pairwise comparisons and accuracy checks on merchant datasets as part of ongoing efforts to maintain data integrity across workflows. I categorized support cases based on data analysis, contributing to optimized operational processes and documentation. • Performed data annotation and categorization activities on merchant-related textual datasets. • Executed accuracy and integrity checks through manual and automated classification methods. • Contributed insights from labeled data to refine standard operating procedures and support documentation improvements. • Conducted regular transaction monitoring to support risk detection and operational compliance.