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Wendy Randall

Search Quality Evaluator, TELUS Digital

USA flag
Millcreek, Usa
ExpertTelusOther

Key Skills

Software

TelusTelus
Other

Top Subject Matter

Search Engine Evaluation
Web Content Annotation
Web Content Evaluation

Top Data Types

TextText
Computer Code ProgrammingComputer Code Programming

Top Task Types

No task types listed

Freelancer Overview

Search Quality Evaluator, TELUS Digital. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Telus and Other. Education includes Bachelor of Science, West Governors University (2007) and Certificate, Houston Community College (DCC) (2002). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Expert

Labeling Experience

Telus

Search Quality Evaluator, TELUS Digital

TelusText
As a Search Quality Evaluator at TELUS Digital, I assessed and rated search engine results to optimize algorithm performance. I evaluated webpage content relevance, authority, and utility for diverse search queries and interfaces. My work contributed to quality standards in mobile, local, and voice search domains. • Delivered precise assessments for complex search result types such as snippets and multimedia. • Maintained high accuracy in applying detailed evaluation guidelines. • Provided in-depth feedback on needs met and page quality criteria. • Enhanced overall evaluation efficiency through the development of personal systems.

As a Search Quality Evaluator at TELUS Digital, I assessed and rated search engine results to optimize algorithm performance. I evaluated webpage content relevance, authority, and utility for diverse search queries and interfaces. My work contributed to quality standards in mobile, local, and voice search domains. • Delivered precise assessments for complex search result types such as snippets and multimedia. • Maintained high accuracy in applying detailed evaluation guidelines. • Provided in-depth feedback on needs met and page quality criteria. • Enhanced overall evaluation efficiency through the development of personal systems.

2024 - Present

Web Content Analyst, ContentCraft Solutions

OtherText
As a Web Content Analyst at ContentCraft Solutions, I developed detailed annotation frameworks and performed query relevance analysis. I reviewed, validated, and categorized digital content to ensure accuracy and user satisfaction. Technical feedback was provided to enhance evaluation tools and train junior raters. • Designed annotation protocols for consistent results across teams. • Specialized in query intent categorization and content validation. • Contributed to AI model feedback for evaluation platform improvement. • Helped onboard and train new evaluators in rating processes.

As a Web Content Analyst at ContentCraft Solutions, I developed detailed annotation frameworks and performed query relevance analysis. I reviewed, validated, and categorized digital content to ensure accuracy and user satisfaction. Technical feedback was provided to enhance evaluation tools and train junior raters. • Designed annotation protocols for consistent results across teams. • Specialized in query intent categorization and content validation. • Contributed to AI model feedback for evaluation platform improvement. • Helped onboard and train new evaluators in rating processes.

2021 - 2024

Junior Content Evaluator, DataVerify Systems

OtherText
At DataVerify Systems, I evaluated web content for quality, accuracy, and usefulness according to standardized guidelines. I reported content quality issues and collaborated to improve evaluation criteria. My work included local search result evaluation and iterative refinement of procedures. • Rated digital content for information quality and relevance. • Provided feedback for guideline enhancements. • Specialized in evaluations for specific geographic regions. • Contributed to continuous improvement initiatives for rating accuracy.

At DataVerify Systems, I evaluated web content for quality, accuracy, and usefulness according to standardized guidelines. I reported content quality issues and collaborated to improve evaluation criteria. My work included local search result evaluation and iterative refinement of procedures. • Rated digital content for information quality and relevance. • Provided feedback for guideline enhancements. • Specialized in evaluations for specific geographic regions. • Contributed to continuous improvement initiatives for rating accuracy.

2010 - 2019

Digital Media Lab Assistant, West Governors University

OtherText
Within the Digital Media Lab at West Governors University, I assisted in creating datasets and evaluated search interface outputs for usability and relevance. I validated algorithm outputs and documented inconsistencies to strengthen evaluation guidelines. Co-authorship of a report summarized team best practices. • Supported dataset creation for search research projects. • Evaluated web content for algorithm performance studies. • Identified and addressed common rating challenges. • Contributed to published research on quality assessment.

Within the Digital Media Lab at West Governors University, I assisted in creating datasets and evaluated search interface outputs for usability and relevance. I validated algorithm outputs and documented inconsistencies to strengthen evaluation guidelines. Co-authorship of a report summarized team best practices. • Supported dataset creation for search research projects. • Evaluated web content for algorithm performance studies. • Identified and addressed common rating challenges. • Contributed to published research on quality assessment.

2004 - 2007

Education

W

West Governors University

Bachelor of Science, Information Technology

Bachelor of Science
2003 - 2007
H

Houston Community College (DCC)

Certificate, Digital Content Evaluation

Certificate
2001 - 2002

Work History

W

West Governors University

Digital Media Lab Assistant

Millcreek
2004 - 2007