Technical Support Staff
Entity Ner Classification
As a Technical Support Staff, I provided solutions for users dealing with hardware and software issues. My responsibilities included troubleshooting and repairing a variety of IT equipment. The role required technical knowledge of multiple operating systems and hardware peripherals. • Diagnosed and fixed hardware issues including computers, laptops, and network devices.
• Supported users with software problems on Windows, Linux, and MacOS.
• Managed and repaired printers, CCTV, and other peripherals.
• Delivered prompt technical resolutions for end-users.
As a Technical Support Staff, I provided solutions for users dealing with hardware and software issues. My responsibilities included troubleshooting and repairing a variety of IT equipment. The role required technical knowledge of multiple operating systems and hardware peripherals. • Diagnosed and fixed hardware issues including computers, laptops, and network devices. • Supported users with software problems on Windows, Linux, and MacOS. • Managed and repaired printers, CCTV, and other peripherals. • Delivered prompt technical resolutions for end-users.
2015 - 2020