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Winnie Ngongo

Winnie Ngongo

Customer Care Representative - Telecommunications

KENYA flag
Nairobi, Kenya
$40.00/hrEntry LevelRemotasks

Key Skills

Software

RemotasksRemotasks

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio

Top Label Types

Audio Recording

Freelancer Overview

I am a detail-oriented professional with over three years of experience in data entry, record management, and high-volume customer communication across diverse sectors including telecommunications, healthcare, legal, and hospitality. My background has equipped me with strong skills in accurately capturing, organizing, and maintaining sensitive data using CRM systems and Microsoft Office tools, ensuring data privacy and precision at all times. I am adept at handling complex information, following strict guidelines, and supporting quality assurance processes—skills that translate seamlessly to data labeling and AI training data roles. My ability to multitask, manage confidential records, and deliver consistent, high-quality results positions me well to contribute to projects involving data annotation for natural language processing, customer service AI, or healthcare-related datasets.

Entry LevelEnglishFrench

Labeling Experience

No Data Labeling experience added

Winnie N. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

C

Chuka University

Bachelor of Arts, English, Literature and Sociology

Bachelor of Arts
2020 - 2025

Work History

I

Ikomol Fibre

Customer Care Representative / Call Agent

Nairobi
2025 - Present
G

Gideon & Co. Advocates

Personal Assistant / Legal Secretary

Nairobi
2025 - 2025